Our brand
At HIFIWALKER, continuous innovation is the cornerstone of our brand. We deeply value the feedback from our customers and are committed to responding promptly to any questions or concerns. Your insights drive us forward, helping us refine our products and services to better meet your needs.
HIFI WALKER CARE+
The HIFIWALKER brand has been continuously innovating. We also value the feedback from customers who have purchased our products, and we have always been responding to any questions raised by users
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Paired connection
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Paired connection
Blog
Reviews
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HIFI WALKER H2 HiFi MP3 Player 64GB Review
Immerse in the HIFI WALKER H2's 64GB FLAC-compatible MP3 player with a 2.4" screen and extendable 256GB storage for non-stop music.
HIFI WALKER H2 HiFi MP3 Player 64GB Review
Immerse in the HIFI WALKER H2's 64GB FLAC-compatible MP3 player with a 2.4" screen and extendable 256GB storage for non-stop music.
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Unveiling the HIFI WALKER H20 Pro MP3 Player: A...
Discover the HIFI WALKER H20 Pro: a 512GB Hi-Fi MP3 player with Bluetooth 5.1 and touchscreen for unmatched audio.
Unveiling the HIFI WALKER H20 Pro MP3 Player: A...
Discover the HIFI WALKER H20 Pro: a 512GB Hi-Fi MP3 player with Bluetooth 5.1 and touchscreen for unmatched audio.
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Thorough Review of the HIFI Walker G7 Android M...
Unlock a world of sound with the HIFI Walker G7, a 144GB Android MP3 player rich in storage and features for audiophiles.
Thorough Review of the HIFI Walker G7 Android M...
Unlock a world of sound with the HIFI Walker G7, a 144GB Android MP3 player rich in storage and features for audiophiles.
FAQs
How can I apply for return or refund?
Return products with quality issue(s):
You have 30 days (from date of purchase) to request a return/refund. You need to request a return in 7 calendar days past the maximum estimated delivery date, or 30 days from the order date, whichever is later.
Return products without quality issues:
You have at least 7 days from delivery date to request a return/refund if you are unsatisfied with the product or for other personal reasons. Either way you need to bear a 70% depreciation charge and shipping fee within 30 days from the purchase date or 7 days from delivery date, whichever is later.
If you need to return the goods, please contact our official service via email: support@hifiwalker.com
When will I receive my refund?
Your refund will be processed automatically as soon as your order has been canceled or we have received the returned product.
Depending on your chosen payment method and processing time of the designated bank, you will receive your refund within 3 to 15 working days.
How can I get my money back if I want to cancel my order after paying for it?
If you’ve canceled your order or we’ve confirmed the product you’ve returned, your money will be refunded through the same method of payment.
From where is the shipping sent and to which areas do we ship?
All products are sent from one of our warehouses in China, Germany, the UK and the US.
We ship to most physical addresses in the world. Once you’ve placed an order, it means that the product(s) can be delivered to your shipping address.
About the Taxes
HIFI WALKER only charges for the product itself. The taxes vary in different countries and regions where tax policies and tax rates differ. Please contact the local Customs to learn more.
If the package cannot be dispatched or it has been returned as the buyer didn’t cooperate with the Customs or failed to pay Customs duties, refund is NOT supported.
HIFI WALKER will collect VAT on sales of goods delivered to EU consumers.