Shipping policy
HIFIWALKER Shipping Policy
Welcome to HIFIWALKER. We are committed to delivering our high-quality headphones and MP3 players to you efficiently and securely. Here are the details of our shipping policy:
1. Shipping Coverage
Our products can be shipped to any address in the countries/regions available on our checkout page. Please ensure your delivery address is correct when placing your order.
2. Delivery Service
All orders from HIFIWALKER are fulfilled by Amazon, utilizing their vast and efficient Fulfillment by Amazon (FBA) service. This allows us to ensure that your products are delivered through a secure and trusted network.
3. Shipping Times
Our standard shipping time is 2-5 days from the moment your order is processed. Please note that orders are typically processed within 24 hours of receipt, excluding weekends and holidays.
4. Shipping Costs
We offer FREE shipping on all orders, with no minimum purchase required. This applies to standard shipping service only.
5. Tracking Your Order
Once your order is shipped, you will receive a shipping confirmation email that includes tracking information provided by Amazon. You can use this information to track your order via the Amazon website or app.
6. Shipping Delays
While we strive to maintain our shipping times, delays may occur due to factors beyond our control, such as weather conditions, logistical delays, or high demand periods. We will keep you updated should any delays arise.
7. Customer Service
Should you have any questions about your order's shipping and delivery, please contact our customer service team. We are here to assist you with any inquiries or issues you may have.
8. Changes to Shipping Policy
HIFIWALKER reserves the right to modify this shipping policy at any time. Such changes will be posted on our website and effective immediately upon posting.
We hope this shipping policy helps you understand the shipping processes at HIFIWALKER. Our goal is to ensure that you enjoy our products with ease and satisfaction. If you need further assistance, please do not hesitate to contact us at Support@hifiwalker.com.